Plug the Hole in Your Dental Marketing

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Patient Attraction Episode 1028

In yesterday’s podcast, I told you why most dentists are not appointing all the new patients their marketing brings them. Today, I’ll share the details of SmartBox’s dental practice-specific phone training and certification program. Stay tuned – I’ll be back after the break.

– Thanks for watching the Patient Attraction Podcast™.

– I’m Colin Receveur.

– As a group, dentists are wearing rose-colored glasses when it comes to their practice phone answerers.

– We have solid data from our new patient phone call tracking showing that many dental practices miss more new patients than they appoint.

– That’s why SmartBox has introduced our phone training and certification program specifically for dental practices.

– We offer phone training packages, Platinum and Silver, that include the same services at different levels.

– Our Platinum package provides 120 minutes of 1-on-1 monthly training for 6 months and certification for 3 or more team members.

– You also get 10 recorded monthly call reviews and 5 mystery calls per month.

– And 5 automated call tracking lines and 500 recorded minutes.

– Our Silver level package provides 60 minutes of monthly training and certification for 2-3 team members.

– You also receive 5 recorded monthly call reviews and 2 mystery calls per month, together with 3 automated call tracking lines and 300 recorded minutes.

– Your phone answerers will be trained point-by-point on techniques developed specifically for dental practices.

– They’ll be able to recognize the underlying objections, take control of the call, and appoint more of your new patient callers.

If you’re ready for some help in reaching your new patient conversion goals, call our office at 888-741-1413 or visit www.smartboxwebmarketing.com.

– Join me for our next podcast.

– Until then, keep moving forward.




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About the author
Colin Receveur is a nationally recognized speaker, author, and dental web marketing expert who has pioneered the way dentists market themselves online for the past decade. Since incorporating in 2001, Colin has established a rock solid track record with his dentist clients and turned SmartBox into a stalwart of proven results for hundreds of dental practices.